VISITING MERCHANT SQUARE

If you live, work or visit Merchant Square locally, we have some updates to the estate for January 2021 based on the latest government announcement (4th January 2021). Your safety is our number one priority and we’ve been working hard to make sure that Merchant Square is as safe as possible. Our new safety measures in place can be seen below and for any questions, please feel free to get in touch by email.

Social Distancing

We have placed signage and ground markings to help keep everyone a safe distance in seating areas or when walking around. Our Floating Pocket Park capacity has also been reduced to ensure that social distancing can be respected whilst enjoying the space. Our team in green will be happy to assist with any questions you may have on new safety measures and guidance.

Hygiene

We advise everyone to keep washing their hands or hand sanitise as per government guidance.

Our team continue to keep Merchant Square clean with extra attention to any surfaces such as handrails, bike racks and benches.

Getting here

We encourage travel to Merchant Square by foot or bike and have introduced new travel maps (see images below) to help you with your journey. There are three locations around Merchant Square with Santander bike hire and we have also added additional bike racks beside 5 Merchant Square at North Wharf Road.

Other bike racks can be seen located beside The Point on North Wharf Road, beside GoBoat and in front of 9 Harbet Road.

Shops

Co-op and Marks and Spencer’s Simply Food are currently open.  Please see our website for opening times.

Places to eat and drink

All our on-site restaurants are now closed due to lockdown but Pizza Express still remains open every day for takeaway and collection. Two of our street food traders remain open; Simply Falafel and The Rice Guys. Please remember to follow any social distancing floor markings when collecting orders and follow government guidance.

Toilets

Our estate bathrooms located beside Pizza Express are currently open from 10am – 6pm each day. Our team in green are happy to assist in directing you to this location. Enhanced cleaning routines are in place for these facilities.

FAQs

Is the Floating Pocket Park open?

Our Floating Pocket Park will remain open, but we have reduced our capacity for your safety. There will be seating markers to help you social distance when using this space.

Are the fountains open?

Our fountains will now remain off.

Are the bridges lifting?

Our bridge lifts are now unfortunately postponed til further notice.

Can you sit outside and picnic?

Unfortunately most of our seating areas are now closed. The Floating Pocket Park still remains open for access. Please adhere to any guidance and markings we have put in place.

Is the street food market back open?

We currently have two food trucks; The Rice Guys and Simply Falafel operating in the West Plaza beside St. Mary’s bridge.

Will there be any upcoming events?

We are currently planning our 2021 events programme according to government guidelines and will hopefully be able to share some updates with you very soon. Follow us on socials to find out more.

Facebook

Twitter

Instagram

Are the leisure facilities open?

Virgin Active gym will still remain closed as per government guidelines.

Active 360, GoBoat London and The Boathouse will remain closed.

Is Station Bridge lift operating?

Station Bridge is in in service. The lift is also operating at minimum capacity, please ensure to social distance or wait your turn. The stairs at Station Bridge beside Canalside Walk are now also open to access the canal towpath.