Search Merchant Square

Contact us

Residential enquiries
T: + 44 (0)20 7298 0800
Office enquiries
T: + 44 (0)20 7298 0800
Retail enquiries
T: + 44 (0)20 7298 2455
Media enquiries
T: + 44 (0)20 7298 2455
Events / Filming
T: +44 (0) 20 7298 2455
Free WiFi

Visiting Merchant Square – November 2020

Mon 9 November 2020
Visiting Merchant Square – November 2020


We are excited to welcome you to Merchant Square. Your safety is our number one priority and we’ve been working hard to make sure that Merchant Square is as safe as possible for everyone that lives, works or visits here. Our new safety measures in place can be seen below and for any questions, please feel free to get in touch by email.

Social Distancing

We have placed new signage and ground markings to help keep everyone a safe distance in seating areas or when walking around. Our Floating Pocket Park capacity has also been reduced to ensure that social distancing can be respected whilst enjoying the space. Our team in green will be happy to assist with any questions you may have on new safety measures and guidance.


We advise everyone to keep washing their hands or hand sanitise as per government guidance.

Our team continue to keep Merchant Square clean with extra attention to any surfaces such as handrails, bike racks and benches.

Getting here

We encourage travel to Merchant Square by foot or bike and have introduced new travel maps (see images below) to help you with your journey. There are three locations around Merchant Square with Santander bike hire and we have also added additional bike racks beside 5 Merchant Square at North Wharf Road.

Other bike racks can be seen located beside The Point on North Wharf Road, beside GoBoat and in front of 9 Harbet Road.


Co-op and Marks and Spencer’s Simply Food are currently open.  Please see our website for opening times.

Places to eat and drink

All our on-site restaurants are now closed during this second lockdown. Two of our street food traders remain open; Simply Falafel and The Rice Guys. Please remember to follow any social distancing floor markings when visiting our street food team and follow government guidance.


Our estate bathrooms located beside Pizza Express are currently open from 10am – 6pm each day. Our team in green are happy to assist in directing you to this location. Enhanced cleaning routines are in place for these facilities.



Is the Floating Pocket Park open?

Our Floating Pocket Park will remain open, but we have reduced our capacity for your safety. There will be seating markers to help you social distance when using this space.

Are the fountains open?

Our fountains will remain on

Are the bridges lifting?

Our bridge lifts will continue. You can see the Rolling Bridge curl and Fan bridge raise every Wednesday and Friday 12PM and Saturday at 2PM.

Can you sit outside and picnic?

Yes, our grass areas, amphitheatres, steps and Floating Pocket Park are all open to enjoy. Please adhere to any guidance and markings we have put in place.

Is the street food market back open?

We currently have two food trucks; The Rice Guys and Simply Falafel operating in the West Plaza beside St. Mary’s bridge.

Will there be any winter events?

Yes we will have our Christmas event which will be launched virtually and you can explore our Christmas light installation during the festive period. Follow us on socials to find out more.




Are the leisure facilities open?

Virgin Active gym will still remain closed as per government guidelines.

Our stand-up paddleboarding specialist Active 360 are now back on the water taking private sessions. GoBoat London and The Boathouse will remain closed.

Is Station Bridge lift operating?

Station Bridge is back in service. The lift is also operating at minimum capacity, please ensure to social distance or wait your turn. The stairs at Station Bridge beside Canalside Walk are now also open to access the canal towpath.

Subscribe to our email list  

Be the first to hear about the latest news, events and special offers in and around Merchant Square

By ticking the box you are agreeing to us sending you e-mail marketing communications to keep you updated on all things Merchant Square.
We will never pass your details on to Third Parties.