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Contact us

Residential enquiries
T: + 44 (0)20 7298 0800
Office enquiries
T: + 44 (0)20 7298 0800
Retail enquiries
T: + 44 (0)20 7298 2455
Media enquiries
T: + 44 (0)20 7298 2455
Events / Filming
T: +44 (0) 20 7298 2455
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Visiting Merchant Square

We are excited to welcome you back to Merchant Square. Your safety is our number one priority and we’ve been working hard to make sure that Merchant Square is as safe as possible for everyone that lives, works or visits here. Our new safety measures in place can be seen below and for any questions, please feel free to get in touch by email.

From June 1st we opened all our seating areas on the estate which are marked with foot stencils to ensure everyone practices social distancing.

From June 15th all our green spaces including the Floating Pocket Park are back open to enjoy.

Social Distancing

We have placed new signage and ground markings to help keep everyone a safe distance in seating areas or when walking around. Our Floating Pocket Park capacity has also been reduced to ensure that social distancing can be respected whilst enjoying the space. Our team in green will be happy to assist with any questions you may have on new safety measures and guidance.


We advise everyone to keep washing their hands or hand sanitise as per government guidance. Our team continue to keep Merchant Square clean with extra attention to any surfaces such as handrails, bike racks and benches.

Getting here

We encourage travel to Merchant Square by foot or bike and have introduced new travel maps (see images below) to help you with your journey. There are three locations around Merchant Square with Santander bike hire and we have also added additional bike racks beside 5 Merchant Square at North Wharf Road.

Other bike racks can be seen located beside The Point on North Wharf Road, beside GoBoat and in front of 9 Harbet Road.

Places to eat and drink

All our on-site restaurants are open and you can also enjoy takeaway food from our food trucks in West Plaza. You can find a list of our restaurants here, including opening hours and booking information.


Our estate bathrooms located beside Pizza Express are currently open from 10am – 6pm each day. The facilities are locked, however our team in green will unlock the bathrooms when requested.

E-Scooters and Bicycles

Electric E-Scooters are not permitted on canal towpath as per the policy of the Canal and River Trust. Human powered scooters and cycles are allowed at Merchant Square but we ask that you are mindful of pedestrians walking in the area.


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